I had a short shift at work today and was in a great mood...wound up with a difficult caller. It has absolutely ruined my day. I am tired of rude people who don't appreciate that interpreters work hard and are doing the best they can. I don't read minds (but believe me I come damn close sometimes) and I treat everyone with respect and expect that back from those I work with. Yelling at me (even in sign) does NOT improve my interpreting skills. And I am nationally certified and good at what I do. So this caller got to me and I can't shake it off....after some wine, some crying and general crankiness I got up and put the rest of this top together.